Privacy Policy for DocuFast AI FZ-LLC
Last updated: Oktober 2024
This Privacy Policy explains how DocuFast (referred to as "we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our services, including the DocuFast Chrome Extension, our website, and any related software or services (collectively, the "Services"). We are committed to safeguarding your privacy and ensuring that your personal information is protected in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU Regulation 2016/679).
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
1. Data Controller
For the purposes of the GDPR, the data controller responsible for processing your personal data is:
DocuFast Docufast AI FZ-LLC HD61B, Dubai Internet City Dubai,United Arab Emirated Email: contact@docufast.ai
2. Legal Basis for Data Processing
We process personal data based on the following legal grounds, as permitted under Article 6(1) of the GDPR:
· Consent (Art. 6(1)(a) GDPR): Where you have explicitly consented to the processing of your data for a specific purpose.
· Contractual Necessity (Art. 6(1)(b) GDPR): Where the processing is necessary to perform a contract with you (e.g., to provide you with our Services).
· Legal Obligation (Art. 6(1)(c) GDPR): Where we are required by law to process your data (e.g., for tax purposes).
· Legitimate Interests (Art. 6(1)(f) GDPR): Where processing is necessary for our legitimate interests, provided that these interests are not overridden by your rights and interests.
3. Data Collection
3.1. Personal Data We Collect
We collect the following categories of personal data:
· Contact Information: Name, email address, and other contact details provided by you when creating an account or communicating with us.
· User-Generated Content: Screenshots, workflow steps, and documents that you generate using the DocuFast Chrome Extension and related software.
· Technical Data: IP addresses, browser type, device information, operating system, time zone, and other technical information automatically collected when you interact with our website or Services.
· Usage Data: Information on how you interact with our Services, including pages viewed, features used, and interactions with customer support.
· Payment Information: If you subscribe to our paid services, we may collect payment details through a third-party payment processor (such as credit card information), though we do not store this information directly.
3.2. How We Collect Data
We collect data through:
· Direct interactions: When you register for an account, upload content, fill in forms, or contact us for support.
· Automated technologies: As you interact with our Services, we automatically collect data through cookies, server logs, and other tracking technologies.
· Third parties or publicly available sources: We may receive data from third-party service providers, such as analytics providers or payment processors.
4. Purpose of Data Processing
We process personal data for the following purposes:
· To provide and maintain our Services;
· To manage your account and provide customer support;
· To process payments and manage subscriptions;
· To improve, optimize, and personalize the user experience;
· To detect and prevent fraud and security breaches;
· To comply with legal obligations (e.g., financial record-keeping);
· To communicate with you, including updates, newsletters, and marketing (with your consent, where required);
· To analyze usage trends and performance metrics to enhance our Services.
5. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We only share your personal data in the following limited circumstances:
· Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., hosting, payment processing, customer support). These providers are bound by contracts that comply with the GDPR to protect your data.
· Legal Compliance: We may disclose your data where required by law, such as in response to a legal process (e.g., subpoenas, court orders) or to comply with regulatory requirements.
· Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction, subject to this Privacy Policy.
· With Your Consent: We may share your data with third parties if you have explicitly consented to such disclosure.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. This means:
· Account Information: We retain your account information for as long as your account remains active. If you delete your account, we will retain any data as required by applicable law (e.g., for tax purposes).
· User-Generated Content: Data you upload to our platform (e.g., screenshots, workflows) will be retained until you delete it or close your account.
· Legal Requirements: We may retain data for longer periods if required for legal, regulatory, or contractual obligations (e.g., tax compliance, dispute resolution).
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
· Right to Access (Art. 15 GDPR): You have the right to request a copy of the personal data we hold about you.
· Right to Rectification (Art. 16 GDPR): You can request that we correct any incomplete or inaccurate information about you.
· Right to Erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data where it is no longer necessary for the purposes it was collected.
· Right to Restriction (Art. 18 GDPR): You may request a restriction on the processing of your data under certain circumstances (e.g., if you dispute its accuracy).
· Right to Data Portability (Art. 20 GDPR): You can request a copy of your data in a machine-readable format and have it transferred to another data controller.
· Right to Object (Art. 21 GDPR): You may object to the processing of your data for legitimate interests or direct marketing purposes.
· Right to Withdraw Consent (Art. 7(3) GDPR): If you have given consent for a specific processing activity, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise these rights, please contact us at [Contact Email]. We will respond to your request within the timeframe required by law (typically one month).
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
· Encryption: Data is encrypted during transmission and at rest where applicable.
· Access Controls: Only authorized personnel have access to your data, and we ensure that they are trained on data protection practices.
· Regular Audits: We regularly review our security measures and update them to comply with the latest standards.
Despite these precautions, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you are located in the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside the EEA that do not have the same level of data protection laws. In such cases, we will ensure that appropriate safeguards (such as standard contractual clauses or binding corporate rules) are in place to protect your personal data in accordance with GDPR requirements.
10. Children’s Privacy
Our Services are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any significant changes by posting the updated policy on our website or by other communication channels, and we will indicate the date of the latest update. Your continued use of our Services after such changes indicates your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
DocuFast AI-FZ-LLC
Email: contact@docufast.ai
HD61B, Dubai Internet City Dubai,
United Arab Emirated