Geteilte Anleitung

Log a call for a contact in the CRM system

Log details of a call with a contact in the CRM system by accessing their profile and using the Log Call feature to record key information, including notes and call outcomes.

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·5 Schritte·93 Aufrufe·Veröffentlicht

Log details of a call with a contact in the CRM system by accessing their profile and using the Log Call feature to record key information, including notes and call outcomes.

Step-by-step Guide5 Schritte
  1. Click on John Doe's name

    Clicking on John Doe's name opens the detailed contact view, allowing you to access and edit his information such as email and phone number.

    Click on John Doe's name
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  2. Click here to view details

    Clicking this will open a detailed view of the selected contact, providing access to their data highlights and recent activities.

    Click here to view details
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  3. Click the Log a call option

    This action allows you to record details about a phone call made with the contact. You can specify the date, duration, and notes related to the call in the following form.

    Click the Log a call option
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  4. Type message in Log Call

    Input details such as 'Called client to discuss onboarding' in the Log Call section to document your conversation with the client. This entry will be saved as part of the call log for future reference.

    Type message in Log Call
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  5. Click the Log Call button

    This action opens the log call form where you can enter details about your conversation with the contact. You can specify the call outcome, direction, and associate it with related records.

    Click the Log Call button
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