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Create a mobile chatflow in HubSpot

Create a mobile chatflow in HubSpot to enable automated interactions tailored for mobile devices, enhancing user experience and providing immediate customer support through a…

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·7 steps·95 views·Published

Create a mobile chatflow in HubSpot to enable automated interactions tailored for mobile devices, enhancing user experience and providing immediate customer support through a knowledge base.

Step-by-step Guide7 steps
  1. Click the Chatflows link

    Selecting the Chatflows link will navigate you to the Chatflows management area, where you can create and manage automated chat interactions.

    Click the Chatflows link
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  2. Click the Create chatflow button

    This action opens a new interface where you can design and configure a chatflow tailored for your website or application.

    Click the Create chatflow button
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  3. Click the Mobile option to add your chatflow

    Selecting the Mobile option will configure the chatflow specifically for mobile devices, allowing for tailored interactions and experiences on those platforms.

    Click the Mobile option to add your chatflow
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  4. Click the Next button

    Proceed to the next step in creating your chatflow by clicking the Next button. This will take you to the final steps of setting up your chatflow details.

    Click the Next button
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  5. Click the Next button

    This action will proceed to the next step in the chatflow setup process, allowing you to continue configuring the type of chatflow you want to create.

    Click the Next button
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  6. Click the Create button

    This action will finalize your setup and initiate the creation of your knowledge base for the chatbot, allowing customers to access help articles.

    Click the Create button
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  7. Click the ON/OFF toggle button

    Toggling this switch will enable or disable the chat features on your new chat flow, affecting how it interacts with visitors on your site.

    Click the ON/OFF toggle button
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