Click the Chatflows option
Selecting 'Chatflows' will direct you to the section where you can create and manage automated messaging flows for customer interactions.
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Create a live chat flow in HubSpot
Create an automated live chat flow in HubSpot for your website, allowing customer interactions and configuring settings for direct access to your Knowledge Base articles.
viktoriaCreate an automated live chat flow in HubSpot for your website, allowing customer interactions and configuring settings for direct access to your Knowledge Base articles.
Step-by-step Guide6 steps
Click the Create chatflow button
This action will open a new interface where you can start designing a new chatflow, enabling you to customize messaging options and user interactions.
Loading screenshot…100%Click the Website option
Selecting the 'Website' option will configure the chatflow to be added to your website, allowing visitors to interact with it directly.
Loading screenshot…100%Click the Next button to proceed
This action will advance you to the next step in creating your chatflow, allowing you to configure additional settings for your help desk or inbox.
Loading screenshot…100%Click the Next button to proceed
Clicking 'Next' will take you to the next step in the chatflow creation process, where you can define additional settings and options for your chatflow.
Loading screenshot…100%Click the Create button
This action will finalize your settings for enabling the Knowledge Base feature, allowing customers to access help articles directly within the widget.
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