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Send an email template to a contact in the CRM

Send an email to a contact in the CRM by selecting an email template, customizing it if needed, and ensuring all fields are filled before sending it to the recipient.

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·7 steps·84 views·Published

Send an email to a contact in the CRM by selecting an email template, customizing it if needed, and ensuring all fields are filled before sending it to the recipient.

Step-by-step Guide7 steps
  1. Click the CRM icon

    Clicking the CRM icon will take you to the Customer Relationship Management section, where you can manage leads, view sales pipelines, and track customer interactions.

    Click the CRM icon
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  2. Click the Contacts link

    Selecting the 'Contacts' link will take you to the area where you can manage your contacts, view companies, deals, and other related information within your CRM.

    Click the Contacts link
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  3. Click the contact named Mike

    This action will open the contact details for Mike, allowing you to view or edit his information.

    Click the contact named Mike
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  4. Click here to view more activities

    By clicking this link, you will expand the activities section to reveal additional details about the interactions and updates related to this contact.

    Click here to view more activities
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  5. Click the Templates button

    Selecting the Templates button will open a list of pre-defined email templates, allowing you to choose one for your email correspondence.

    Click the Templates button
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  6. Click the Select button for the template

    Clicking the Select button will confirm your choice of the 'Onboarding Email' template, allowing you to proceed with customizing or using it for your email campaign.

    Click the Select button for the template
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  7. Click the Send button

    Clicking the 'Send' button will deliver your email to the specified recipient. Ensure all fields are correctly filled out before sending.

    Click the Send button
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