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Track website activity for a contact in CRM

Track customer interactions in your CRM by navigating to the contact details of Jane Doe, where you can view associated activities like Emails, Calls, and Meetings for insightful…

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Track customer interactions in your CRM by navigating to the contact details of Jane Doe, where you can view associated activities like Emails, Calls, and Meetings for insightful relationship manageme

Step-by-step Guide6 steps
  1. Click the CRM icon

    This action will navigate you to the CRM section where you can manage customer relationships, view contacts, and handle relevant tasks.

    Click the CRM icon
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  2. Click the Contacts link

    Clicking the Contacts link will direct you to the section where you can manage your contacts, view details, and add or edit contact information.

    Click the Contacts link
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  3. Click the Jane Doe contact entry

    Clicking on the Jane Doe contact entry will open the details page for this contact, allowing you to view and edit their information.

    Click the Jane Doe contact entry
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  4. Click the Activities tab

    Clicking the Activities tab will display a list of activities associated with the selected contact, providing insights into the interaction history and updates.

    Click the Activities tab
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  5. Click the Activity filter option

    This will display a list of all activities associated with the selected contact, allowing you to view detailed information about interactions and updates.

    Click the Activity filter option
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  6. Click the Activity filter dropdown

    Select specific activity types to display, such as Emails, Calls, or Meetings, allowing you to narrow down the information related to the contact.

    Click the Activity filter dropdown
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