Click the CRM icon
This action opens the CRM section, allowing you to manage customer relationships, view contacts, and track interactions.
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Shared guide
Connect a shared Gmail inbox in HubSpot
Connect a Gmail account to your HubSpot inbox to manage team emails effectively, enabling streamlined communication and interaction tracking within the CRM platform.
viktoriaConnect a Gmail account to your HubSpot inbox to manage team emails effectively, enabling streamlined communication and interaction tracking within the CRM platform.
Step-by-step Guide13 steps
Click the Inbox link
This will take you to your Inbox where you can manage messages and communications related to your contacts and activities.
Loading screenshot…100%Click the Inbox Settings option
This will open the settings menu for managing your inbox preferences and configurations.
Loading screenshot…100%Click the Connect a channel option
Clicking this option allows you to link a communication channel to your inbox, enabling seamless interactions within the HubSpot platform.
Loading screenshot…100%Click the transactional email envelope illustration
This action selects the option to manage and respond to team emails from your inbox.
Loading screenshot…100%Click the Gmail option
Select the Gmail option to connect a Gmail account to your inbox for email management.
Loading screenshot…100%Click the Continue button
This action proceeds to the next step for integrating your Google account with HubSpot CRM, allowing you to configure email settings and access your inbox within the platform.
Loading screenshot…100%Click the email account
Selecting this email will sign you into your HubSpot account. Ensure this is the correct account before proceeding.
Loading screenshot…100%Click the Continue button
This action allows HubSpot to access your Google account information for signing in. After clicking, you will proceed to the next step in the sign-in process.
Loading screenshot…100%Click the Continue button
By clicking this button, you will proceed with granting HubSpot access to your Google Account, which may include managing your email messages and sending emails on your behalf.
Loading screenshot…100%Click the Continue button
By clicking the Continue button, you grant HubSpot access to your Google Account, allowing it to view your email settings and send emails on your behalf as per your selection.
Loading screenshot…100%Click the Next button
Proceed to the next step in the email customization process, where you will configure the channel information.
Loading screenshot…100%Click the Connect & Finish button
This action completes the channel connection setup and proceeds to the next step in managing your conversations.
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