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Log an activity on a deal in your CRM

Log an activity on a deal in your CRM by documenting phone calls and outcomes to maintain accurate activity history and enhance deal management for future reference.

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·7 steps·108 views·Published

Log an activity on a deal in your CRM by documenting phone calls and outcomes to maintain accurate activity history and enhance deal management for future reference.

Step-by-step Guide7 steps
  1. Click the CRM link

    Clicking the CRM link will take you to the Customer Relationship Management section, where you can manage contacts, view interactions, and analyze customer data.

    Click the CRM link
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  2. Click the Deals section

    This will navigate you to the Deals page, where you can view and manage all your sales deals and opportunities.

    Click the Deals section
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  3. Click the HMO deal name

    Clicking the HMO deal name will open the detailed view of the selected deal, allowing you to view and edit deal information.

    Click the HMO deal name
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  4. Click the More Activities menu pop up

    This action will display additional options related to the current deal, allowing you to access more functionalities and settings for better management.

    Click the More Activities menu pop up
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  5. Click the Log a call option

    This action allows you to document a phone call made regarding the selected deal. After clicking, a form will appear for you to enter call details.

    Click the Log a call option
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  6. Enter call details in the Log Call window

    Fill in the relevant fields such as call outcome and direction to document the call. This information will be saved under the deal's activity history for future reference.

    Enter call details in the Log Call window
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  7. Click the Log Call button

    This action opens a dialog where you can record details of your call, including outcomes and next steps related to the deal.

    Click the Log Call button
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