Shared guide

Edit the Onboarding Email template in the CRM

Customize the Onboarding Email template in the CRM by editing the greeting and subject line to enhance communication for new users and ensure a warm introduction.

viktoriaviktoria
·6 steps·74 views·Published

Customize the Onboarding Email template in the CRM by editing the greeting and subject line to enhance communication for new users and ensure a warm introduction.

Step-by-step Guide6 steps
  1. Click the CRM section

    This will navigate you to the CRM interface, where you can manage customer relationships and access relevant tasks, meetings, and insights.

    Click the CRM section
    Loading screenshot…
    100%
  2. Click the Message Templates option

    This will open the Message Templates section, allowing you to create and manage your pre-defined message formats for better communication.

    Click the Message Templates option
    Loading screenshot…
    100%
  3. Click the Onboarding Email template

    This action allows you to access and edit the Onboarding Email template to customize your messaging for new users.

    Click the Onboarding Email template
    Loading screenshot…
    100%
  4. Click the Welcome! text

    Clicking the 'Welcome!' text allows you to customize your greeting in the email template. This action will enable you to personalize the subject line for your recipients.

    Click the Welcome! text
    Loading screenshot…
    100%
  5. Type "Welcome Aboard!"

  6. Click the Update existing template button

    This action saves changes made to the email template you're currently editing. After clicking, the template will be updated with the latest modifications.

    Click the Update existing template button
    Loading screenshot…
    100%