Shared guide

Delete contacts in the CRM system

Delete unwanted contacts from the CRM by navigating to the Contacts section and confirming the deletion of specified records, while adhering to privacy regulations.

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·7 steps·89 views·Published

Delete unwanted contacts from the CRM by navigating to the Contacts section and confirming the deletion of specified records, while adhering to privacy regulations.

Step-by-step Guide7 steps
  1. Click the CRM icon

    Clicking the CRM icon will navigate you to the Customer Relationship Management section, where you can manage customer data and interactions.

    Click the CRM icon
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  2. Click the Contacts menu item

    This action opens the Contacts section within the Data Management area, allowing you to manage and view customer information.

    Click the Contacts menu item
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  3. Click the 'Click here' link

    Clicking this link will perform the associated action or navigate you to the relevant section of the CRM for managing your contacts.

    Click the 'Click here' link
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  4. Click the Delete button

    Clicking the Delete button will remove the selected contact from your CRM. Confirm the action if prompted to complete the deletion process.

    Click the Delete button
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  5. Click the text area to enter a number

    Type the number of records you wish to delete in the provided text area. This input is necessary to confirm the deletion request.

    Click the text area to enter a number
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  6. Type the number of records to delete

    Enter the number of records you wish to delete in the provided textarea. This action will permanently remove the specified records, and they cannot be restored after 90 days.

    Type the number of records to delete
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  7. Click the Delete button

    This action will remove the selected record permanently. Make sure to review the note regarding privacy laws and regulations before proceeding.

    Click the Delete button
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