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Create an onboarding email template in CRM

Create a customized onboarding email template in your CRM by selecting the Message Templates option, utilizing personalization tokens, and saving your design for future campaigns.

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·16 Schritte·140 Aufrufe·Veröffentlicht

Create a customized onboarding email template in your CRM by selecting the Message Templates option, utilizing personalization tokens, and saving your design for future campaigns.

Step-by-step Guide16 Schritte
  1. Click the CRM icon

    Clicking the CRM icon will navigate you to the Customer Relationship Management section, where you can manage tasks, meetings, and customer interactions.

    Click the CRM icon
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  2. Click the Message Templates option

    Selecting the Message Templates option will open a section where you can create, edit, and manage your pre-defined messaging formats for efficient communication.

    Click the Message Templates option
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  3. Click the New template button

    This will allow you to create a new email template within the Message templates section of your CRM.

    Click the New template button
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  4. Click the From scratch option

    Selecting 'From scratch' allows you to create a new email template without any pre-defined format, giving you complete control over the design and content.

    Click the From scratch option
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  5. Click here to choose a folder

    This action allows you to select a folder to organize your new email template. Once selected, the folder will be associated with the template for easier access.

    Click here to choose a folder
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  6. Type "Onboarding Email"

  7. Click here to insert template content

    This action will allow you to insert predefined content or variables into your email template, making it easier to customize your message effectively.

    Click here to insert template content
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  8. Enter the Subject for the Email Template

    Type a subject line for your onboarding email in the designated Subject field. This will help recipients identify the purpose of the email at a glance.

    Enter the Subject for the Email Template
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  9. Click the Insert link

    Clicking the 'Insert' link allows you to add dynamic content or fields to the email template, enhancing its personalization and functionality.

    Click the Insert link
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  10. Enter the Template Name

    Type the desired name for your email template in the 'Template name' field. This name will help you identify the template later when managing your email campaigns.

    Enter the Template Name
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  11. Click the Insert button

    This will open a menu allowing you to add predefined content or elements to your email template. You can choose from various options to enhance the message you are composing.

    Click the Insert button
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  12. Click Personalization tokens

    Clicking Personalization tokens will reveal a dropdown menu containing various personalization tokens that you can select for your email template. These tokens allow you to dynamically insert user-specific information into your messages.”} ️‍ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️ ️

    Click Personalization tokens
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  13. Click the Search contact tokens dropdown

    This action allows you to search for and select specific contact tokens to personalize your email template. The personalization tokens will enable more tailored communication in your emails.

    Click the Search contact tokens dropdown
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  14. Click the First Name dropdown

    This action opens a list of contact tokens, allowing you to select the 'First Name' placeholder to personalize your email template.

    Click the First Name dropdown
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  15. Click the Insert personalization token option

    This action opens a dialog that allows you to select a personalization token to insert into your email template, enhancing your message with personalized content.

    Click the Insert personalization token option
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  16. Click the Save template button

    This action saves your email template, allowing you to use it for future messages. Ensure all details in the template, including the subject line and content, are finalized before saving.

    Click the Save template button
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