Assign user profiles to devices in the JumpCloud Admin Portal to enhance organization and management efficiency, enabling better tracking and control over device usage and user…
donAssign user profiles to devices in the JumpCloud Admin Portal to enhance organization and management efficiency, enabling better tracking and control over device usage and user settings.
Now that the user’s device has been successfully enrolled and verified, you can continue with the device management configuration in the Admin Portal. Navigate to the Device Management section to manage all your devices and ensure they're securely connected to your IT resources.
Click Devices to open the section where you can manage and monitor all connected devices in your environment.
Click the Overview tab, this is where you can view all the newly updates on the devices, new system create or installed jumpcloud agent. Newly installed jumpcloud agent will show as "system create" and will show the email address who installed it.
Select the hostname to configure the device.
You'll be redirected to device information.
Click the pencil icon on the device name. This helps keep your devices organized and easily identifiable within your management system.
In the Edit Device window, enter the employee's name so the device is clearly identifiable.
Click Done to apply your edits and close the editing window.
Click Save Device to store the changes to the device configuration.
Next, the employee needs to enroll their device in MDM. To get the enrollment link to send them, click Devices under Device Management.
Click the Devices tab.
Click the Device button.
In the Add Device section, click the Mac option. This shows the installation methods available for Mac devices.
Click Copy Download Link to copy the MDM Enrollment Profile link, then share it with the employee. Let them know the link expires after 30 minutes.
Once the employee has installed the MDM profile, go back to Devices under Device Management.
Click the Devices tab.
Find the employee's device by typing their name in the search box.
Go to the Highlights section for a quick view of the selected device's key information and status.
Scroll down to the User section and copy the profile name listed under "Unmanaged".
Copy the profile name under "Unmanaged".
Now go back to Identity Management.
Click Users
Find the employee by typing their name in the search field.
Click the user's name in the list to view their details.
Click the Details tab.
Click the Local User Account button.
Click 'OK, got it' to confirm the information about Local User Account creation and proceed.
Paste the profile name you copied from the Unmanaged Profile. Note: the Username must not be the same as the Local User Account — if they match, change the Username field.
Navigate to the Devices tab to review and configure the user's device access and security settings.
Find the employee's device name in the list.
Tick the checkbox next to the device to enable the additional actions for it.
In the Devices section, click the specific device to view and manage its settings, including password synchronization.
Select 'Primary' as the User Type.
Click Save User to securely update all changes to the user settings.
Click Bind Device to link the device to the user's profile, enabling them to log in with it.
Go back to Device Management to verify everything is configured correctly. Search for the employee's device name.
Review the current MDM status of the device to confirm compliance and successful enrollment.
