Click Identity Management
Select Identity Management. This opens the section where you manage user categories and permissions across your organization.
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Shared guide
01 - Activate new users in JumpCloud Admin Portal
Activate new users in the JumpCloud Admin Portal by importing them from Google Workspace, managing their accounts, and ensuring they have the permissions they need.
donActivate new users in the JumpCloud Admin Portal by importing them from Google Workspace, managing their accounts, and ensuring they have the permissions they need.
Step-by-step Guide21 steps
Click Cloud Directories
Select Cloud Directories. This is where you manage user directories and directory integrations across your IT infrastructure.
Loading screenshot…100%Click Integrated Workspace
Open SmartBarrelGoogleEmployees to view and manage the Google Workspace directory integration and its settings.
Loading screenshot…100%Click Start Manual Import
Click Start Manual Import in the import settings. This begins the process of importing existing users from Google.
Loading screenshot…100%Select Specific New Users to Import
Choose the option to select specific new users from Google. This lets you import only the users you need rather than the full directory.
Loading screenshot…100%Click Next
Click Next to continue with the import setup.
Loading screenshot…100%Type the Name in the search field
Type the employee's name in the search field to filter the user list and quickly locate the user you want to import.
Loading screenshot…100%Click Import
Tick the checkbox next to the filtered user, then click Import. This imports the user's data from Google into JumpCloud.
Loading screenshot…100%Click Save
Click Save to store your changes in the Cloud Directories section.
Loading screenshot…100%Click Users
Go to the Users section, where you can view and manage user accounts, permissions, and settings.
Loading screenshot…100%Click Search
Click the Search field at the top of the Users section.
Loading screenshot…100%Type the employee name in the search field
Type the employee's name into the search field to locate the newly imported user in the list.
Loading screenshot…100%Click on User Name
Click the user's name in the list to open their details and account settings.
Loading screenshot…100%Click Active
Click the user's status. This is where you manage the user's activity state, which controls their access.
Loading screenshot…100%Click Activate
Select Activate to enable the user's access to the system.
Loading screenshot…100%Click Activate Now
Click Activate Now to activate the user immediately, without waiting for a scheduled activation.
Loading screenshot…100%Click Save User
Click Save User to save the changes to the user's profile. JumpCloud will send the user an email with instructions to set up their account. Please also make sure to send the employee the guide on how to enroll their device in JumpCloud. Also, make sure to send the employee the guide on how to enroll their device in JumpCloud.
Loading screenshot…100%User JumpCloud Portal
User JumpCloud Device Setup
After the administrator activates the account in the Admin Portal, the user receives an email from JumpCloud. The user follows the link in the email to set up their account and is redirected to the JumpCloud User Portal to complete the setup.
Tip
Prerequisite for Mac: The device must be running macOS 11 (Big Sur) or later, including Monterey, Ventura, Sonoma, or newer supported versions.
Verify the Installation
After the user completes device enrollment and installs the JumpCloud Agent, the administrator can verify the installation from the JumpCloud Admin Portal. Once enrollment is successful, the device appears under the Device Management Overview section. After verifying the device, proceed to the next step of the onboarding process.