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Docufast

Use Cases

Docufast

Use Cases

Customer Support

Assist Customers
Faster and Smarter

Turn every support request into a clear step-by-step guide — share instantly, guide customers live, or even automate their workflows.

Get Started Now

Built to Fit Your Workflow

DocuFast integrates naturally into your existing apps, helping your team stay focused, productive, and aligned—without extra steps.

Start a free trial

Built to Fit Your Workflow

DocuFast integrates naturally into your existing apps, helping your team stay focused, productive, and aligned—without extra steps.

Start a free trial

Built to Fit Your Workflow

DocuFast integrates naturally into your existing apps, helping your team stay focused, productive, and aligned—without extra steps.

Start a free trial

Capture Solutions Once, Reuse Anytime

When solving a customer issue, simply perform the fix once. DocuFast captures each step and creates a ready-to-share guide — saving your support team from repeating the same explanations over and over.

Edit and Share with Customers Instantly

Add clarifications, highlight important clicks, or blur sensitive data. Share guides as links, PDFs, or embeds in your knowledge base — giving customers answers in the format that works best for them.

Automate Repetitive Support Tasks

For recurring requests like password resets, account setup, or configuration steps, DocuFast can execute the process automatically. Customers get instant resolution, while your team handles the more complex cases.

Teach Me: Guide Customers Live

Customers can follow instructions directly on their screen with Teach Me mode. It walks them through each step interactively, reducing confusion and ensuring successful problem resolution.

Capture Solutions Once, Reuse Anytime

Edit and Share with Customers Instantly

Automate Repetitive Support Tasks

Teach Me: Guide Customers Live

Customers can follow instructions directly on their screen with Teach Me mode. It walks them through each step interactively, reducing confusion and ensuring successful problem resolution.

Capture Solutions Once, Reuse Anytime

Edit and Share with Customers Instantly

Automate Repetitive Support Tasks

Teach Me: Guide Customers Live

Customers can follow instructions directly on their screen with Teach Me mode. It walks them through each step interactively, reducing confusion and ensuring successful problem resolution.

Reviews

What our customers say

Time-Saving in Onboarding

Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.

Emma Rodriguez

HR Manager

No More Repetitive Explanations

I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.

David Chen

IT Support Lead

Easy Documentation Without Tech Skills

I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.

Sophie Martin

Operations Coordinator

Knowledge Retention for Remote Teams

With our team spread across three continents, DocuFast ensures our processes are documented and accessible 24/7 — no more knowledge getting lost when someone leaves.

Liam Becker

Project Manager

Faster Client Deliverables

We use DocuFast to create client instructions for using our software. It’s so fast that we can send guides on the same day as delivery, impressing our clients every time.

Priya Patel

Customer Success Manager

Reducing Human Errors

Before DocuFast, small mistakes in following processes cost us hours in rework. Now, our teams follow clear visual guides, and errors have dropped dramatically.

Andreas Vogel

Quality Assurance Lead

Reviews

What our customers say

Time-Saving in Onboarding

Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.

Emma Rodriguez

HR Manager

No More Repetitive Explanations

I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.

David Chen

IT Support Lead

Easy Documentation Without Tech Skills

I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.

Sophie Martin

Operations Coordinator

Knowledge Retention for Remote Teams

With our team spread across three continents, DocuFast ensures our processes are documented and accessible 24/7 — no more knowledge getting lost when someone leaves.

Liam Becker

Project Manager

Faster Client Deliverables

We use DocuFast to create client instructions for using our software. It’s so fast that we can send guides on the same day as delivery, impressing our clients every time.

Priya Patel

Customer Success Manager

Reducing Human Errors

Before DocuFast, small mistakes in following processes cost us hours in rework. Now, our teams follow clear visual guides, and errors have dropped dramatically.

Andreas Vogel

Quality Assurance Lead

Reviews

What our
customers say

Time-Saving in Onboarding

Onboarding new hires used to take days. With DocuFast, I can create clear, visual step-by-step guides in minutes — now our training time is cut in half.

Emma Rodriguez

HR Manager

No More Repetitive Explanations

I no longer have to answer the same 'how do I…?' questions every week. Our internal guides are ready in DocuFast, and everyone can find answers instantly.

David Chen

IT Support Lead

Easy Documentation Without Tech Skills

I’m not a technical person, but DocuFast lets me record any process and turn it into a polished guide without touching a single design tool.

Sophie Martin

Operations Coordinator

Benifits